Why does my device repeatedly show online events without power outages or restarts?
Why is there no data in the logs on the developer platform?
How to obtain the application version number specified during firmware compilation?
Do calls to obtain or refresh tokens count towards the monthly API call total?
Firmware management page/device authorization prompts that the current firmware version is empty or no available version, how to solve?
Why does the device have many "online" records every day, but no offline records?
Is there any log on the Tuya platform to see the operation of OTA upgrades?
Is there a limit on the number of times DP point data can be reported by the module?
How to delete device ID?
How to avoid excessive reporting of Tuya device messages?
Marketing Cooperation
Business Cooperation
Customer Service
Media Inquiry
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question